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The Refuelers
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days! Furthermore The Refuelers specialize in Change Management, helping companies in the hard & soft side of change, in various ways that fit best your business challenge.
2 people in their team
Speaks Dutch, English, French
Works remotely across the globe
Sortlist member since 2021
Founded in 2016
4/5
Services
6 services offered by The Refuelers
Description We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!Skills in Digital Strategy (9) Digital DesignDigital MarketingDesign ThinkingCustomer JourneyDigital StrategyCustomer Acquisitioncustomer behaviorCustomer SegmentationDigital Innovation
Learn more about Digital StrategyDescription We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!Skills in Innovation (8) design innovationDesign ThinkingConsultingProduct DesignCustomer Acquisitiondigital innovationinnovation managementcustomer centric design
Learn more about InnovationDescription We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!Skills in Ergonomy (UX/UI) (5) ergonomics consultingcustomer centric designcustomer facing interfaceCustomer Journeyui ux
Learn more about Ergonomy (UX/UI)Description We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!Skills in Content Strategy (8) design innovationcustomer behaviorCustomer Segmentationconsumer panelDesign ThinkingCustomer JourneyWeb ContentOnline Content
Learn more about Content StrategyDescription No description provided for this service.
Skills in Web Application (2) Web ContentProduct Design
Learn more about Web ApplicationDescription No description provided for this service.
Skills in Graphic Design (1) Digital Design
Learn more about Graphic Design
Team
2 members in The Refuelers's team
Awards
The Refuelers was awarded 0 times
Reviews
1 review for The Refuelers
4/5
(1 reviews)
SP
Simon PeterOperations Manager at VELUX
At VELUX we wanted to improve the customer journey by developing a digital configurator helping our customers to configure and choose the perfect solution for their room. Instead of developing it based on our (biased) internal perspective, Pierrette suggested to follow a Design Sprint methodology to integrate real customers feedback and a multi-disciplinary problem-solving team in the process. This decision gave us great insights, learnings and alignments. It saved us a lot of time and represented a real boost for the final configurator development. The most complex and significant part of the project was solved in a week. I was quite surprised of the Design Sprint approach being so quick, efficient and actionable. It normally takes so much longer to get everybody aligned while capturing customer feedback as well! Great experience.
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Contact
Contact details of The Refuelers
Details
https://www.therefuelers.com
- HeadquarterHauthem, Hoegaarden, Belgium