Nuanced Media

The client submitted this review online via Clutch. BACKGROUND Please describe your company and your position there. I am a business manager at Oatman Farms OPPORTUNITY / CHALLENGE For what projects/services did your company hire Nuanced Media, and what were your goals? Nuanced Media is helping us optimizing our Amazon shop and Shopify store as well as google ads integrations SOLUTION How did you select Nuanced Media and what were the deciding factors? Nuanced Media is a trusted local marketing company that has a great reputation of helping local business to reach their destiny. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. The team was first helping us optimizing Amazon A+ content, launching our Amazon store, generating reviews, create UGC, PPC for campaign. It was a transformational change for us in the few months that Nuanced Media has delivered. The team then started helping us integrate google ads and shopify architecture. They were able to help us go through all the hurdles we were running into. The project is still on going, and we have very high hope and very excited about the new outlook of our webpage and contents. How many resources from the Nuanced Media team worked with you, and what were their positions? From the executive to the backend support, the team is always available to discuss any issues we are facing. Despite a small team, they are constantly finding avenues to help us resolve issues as fast as they can. RESULTS & FEEDBACK Can you share any measurable outcomes of the project or general feedback about the deliverables? The outcomes were generally great. Despite running through supply chain issues on our end, the Nuanced Media team has been able to set a good roadmap for the next step for us. How effective was the workflow between your team and theirs? Communication is always seamless. The team is always able to address our concerns within 24 hours. What did you find most impressive or unique about this company? Organization. Every member on the team who are involved in our work knows exact timeline of where our project is. That makes the conversation, resolutions of tasks very straight forward. Are there any areas for improvement or something they could have done differently? The Nuanced Media is a local small business, but with a global reach of working on different projects. The actions and reactions from the team has always been very positive. The team has established a robust system for each project and seems to work well.