London : Los Angeles El Segundo, United States

BACKGROUND Introduce your business and what you do there. I’m the founder & CEO of MTM Choice, LLC. We are a small company with offices in Milan, London, New York, and Shanghai. OPPORTUNITY / CHALLENGE What challenge were you trying to address with London: Los Angeles? We purchased a media group and needed some branding work done. SOLUTION What was the scope of their involvement? They created a new look, feel, and style for the media group we purchased. We requested an online presence from them, which they built our through our frontend UX. Currently, they are working on the look and feel of a piece that tells the story of our company. What is the team composition? Nick (Founder & CEO) is my main point of contact. I also interact with a couple of the production team.  How did you come to work with London: Los Angeles? I worked with Nick in a different organization. I wanted to work with someone I knew and trusted. What is the status of this engagement? We started working with them around December 2019, and it’s ongoing. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement?  They collaborated with us well, sharing ideas and implementing them. I enjoyed working with someone I already knew; it helps the projects flow smoothly. How did London: Los Angeles perform from a project management standpoint? They are amazing at delivering on time and within budget. We communicate via email, Zoom, and occasionally phone. They are communicative and accommodating. What did you find most impressive about them? They’re flexible and do everything we ask of them. They keep their promises and are proactive, notifying us of problems that arise.  Are there any areas they could improve? No, they’re good. Do you have any advice for potential customers? Don’t give a brief, share a brief. Allow them to dialogue with you. Be very clear about what you want. Clearly define your budgetary constraints.