Brand Journey

Hong Kong Island, Hong Kong

Bringing your brand to life is an ongoing journey. It requires knowing your customer, creating new ideas and having an integrated team with the skills and know-how to execute. Our passion at Brand Journey is to provide a learning environment which empowers individuals and teams to build great brands. Whether looking to create a new brand, evolve your current brand's customer experience, or perhaps develop a brand engagement program, we help you develop creative solutions, involving your team as preferred via cross-functional team customer journey design workshops. We can also develop practical ‘how to’ implementation, training and communication tools for you to apply. Our approach is comprehensible yet simple, so you learn how to build and evolve the vision you have for your own brand. We can support companies in any service industry including hospitality & tourism, lifestyle & retail, coworking, financial services, property groups, education and also business services organisations. Every brand has a story to tell and an experience to share. What will your brand’s story continue to be?

2 people in their team

Speaks English

4 projects in their portfolio

Works remotely across the globe

Sortlist member since 2020

Founded in 2016

No review yetBe the first to write one

Services

3 services offered by Brand Journey

Description
Brand Journey partners with you and your team to help you develop your new brand, or bring deeper clarity and definition to your existing brand.

Brand definition can include determining the brand strategy, positioning, proposition, experience pillars, and target customer profiles, followed by the brand experience design process to create “on-brand’ experience ideas along the end-to-end customer journey, including implementation considerations. We also develop brand engagement and training toolkits for use throughout your organisation.

We support companies in any service industry focused on their customer experience such as hospitality & travel, lifestyle & retail, coworking, destinations, financial services, property, education and also business services organisations.
Skills in Branding & Positioning (10)
Brand StrategyBrand DevelopmentCustomer Researchbrand engagementbrand creationbrand messagingCustomer experience designbrand trainingservice behavioursBrand Creation
Works in Branding & Positioning (4)
Clients in Branding & Positioning (4)
Siam@Siam Design HotelsTravel & Leisure | regional
Value Retail ChinaRetail |
Next Story GroupTravel & Leisure |
Garage SocietyOffice/Room/Space Renting | regional
Learn more about Branding & Positioning
Description
Brand Journey partners with you and your team to help you develop your new brand, or bring deeper clarity and definition to your existing brand.

Brand definition can include determining the brand strategy, positioning, proposition, experience pillars, and target customer profiles, followed by the brand experience design process to create “on-brand’ experience ideas along the end-to-end customer journey, including implementation considerations. We also develop brand engagement and training toolkits for use throughout your organisation.

We support companies in any service industry focused on their customer experience such as hospitality & travel, lifestyle & retail, coworking, destinations, financial services, property, education and also business services organisations.
Skills in Innovation (5)
Customer Journey MappingBrand Innovationbrand experience designideation workshopsdesign workshops
Learn more about Innovation
Description
No description provided for this service.
Skills in Advertising (1)
Marketing Touristique
Learn more about Advertising